What do families say about Study Partners?
We are very lucky to work with families who share their feedback. Here are some of the things they’ve said:
“D— had a successful math quiz last week getting 12/14. He finds the tutoring helpful, and sees it as practical and required. We appreciate your proactive and engaging approach.” – Parent of Gr. 9 Math student
“Thanks so much for your assistance! J— is definitely a good fit for N—-. N—- really likes the lists they create to help stay focussed on tasks and create little ‘doable’ chunks.” – Parent of Gr. 12 Academic Coaching student
“Things are going great with M—-. I’m understanding the content a lot better now with him explaining and going over certain questions with me.” – Gr. 12 Physics student
“M—- is a great match for L—-. She feels that the tutoring is helping her, and I appreciate all that M—- is doing to help build confidence in L—- and a more positive outlook towards math.” – Parent of Gr. 7 Math student
Additional comments from families can be found on our Google review pages.
What precautions are you taking for in-person sessions during COVID-19?
We have adopted a wide range of precautionary measures as part of our “new normal” during COVID-19. Please review our COVID-19 Precautionary Practices and Visiting Policies here.
What kinds of students do you work with?
Every student can benefit from stronger subject comprehension, improved learning skills, and increased self-esteem! Although some students excel with a helpful teacher at school and an active parent at home, growing class sizes and the hectic pace of life increasingly reduce these opportunities. Plus, as students get older, many parents simply feel unable to help with homework. Private tutoring allows students to take as much time as they need to explore difficult concepts, fully understand classroom lessons, and raise questions they may be too shy or embarrassed to ask at school.
Tutoring is particularly helpful for students who:
- Have busy schedules
- Need organizational support
- Want to stay at grade-level
- Require one-on-one attention
- Have ambitious, short-term improvement goals
- Learn in a unique way
- Are anxious about school
- Are bored at school
- Are easily distracted
- Are home-schooled
- Are elite athletes
- Want to avoid the summer “brain drain”
What subjects and grade levels do you teach?
We work with students in kindergarten through grade 12, in all core subjects, including Reading, Writing, Math, Science, Social Studies and French. Many of our tutors are French Immersion teachers. We also offer AP/IB tutoring, and can even help with personal statements for university applications!
Is tutoring one-to-one or with a group?
Both! In-person and online tutoring is 1-to-1. Academic coaching is also 1-on-1. Homework club and enrichment classes are offered as a group. In addition, we offer small group reading and math sessions.
How is academic coaching different from tutoring?
Most people think of tutoring as academic tutoring or helping a student to enhance their understanding of subject-specific content, for example, math or science. However, for some students, challenges with school have nothing to do with content but are organizational-related. Academic coaching focuses on developing essential organization, time management and study skills that enhance a student’s overall performance and enjoyment of school, across subject areas. This includes lifelong skills like goal-setting, organization, time management, and planning, and important school-specific skills like note-taking, test preparation and studying. Our tutors help students develop these skills in the context of their current work load so they can see the positive impact on their daily assignments.
Academic coaching is well suited to students:
- Who would benefit from improved motivation, organization, and initiation strategies
- Whose academic success comes at the expense of unnecessary stress or anxiety
- Whose declining performance across subjects is adversely affecting their confidence and effort
- Who have executive functioning, working memory, written output, attention or other issues that affect their learning (usually identified in a psycho-educational assessment and recorded in an Individual Education or Learning Plan)
- Who are elite athletes that respond well to a coaching model
How long are sessions?
In-person individual tutoring and academic coaching sessions are one hour. Some families extend online sessions to 90 minutes. Small group sessions are as advertised in the most current schedule.
What days are sessions available?
Individual tutoring and academic coaching are normally available 7 days a week. Sunday sessions are only available online. Small group sessions are as advertised in the most current schedule.
Where do sessions take place?
In-person sessions are offered at our modern, fully-equipped learning centres. Online tutoring and academic coaching are available anywhere you have an internet connection.
Why a learning centre instead of the tutor’s or student’s home?
What if my child prefers to be tutored at home - is online learning effective?
Yes. Online tutoring is still face-to-face tutoring and for students who prefer to work at home, online tutoring offers many advantages over in-home tutoring. First, no-one is intruding on your family’s private domain. Second, online tutoring exposes students to important learning technologies they will need to succeed in high school and university. Third, curious parents can see that students are learning in a safe and supportive environment!
Online tutoring is a great option for:
- Busy families and students who can’t easily get to our learning centre
- Students who find it easier to organize themselves online
- Students who are more comfortable working from home
- Students who are shy and/or aren’t comfortable with a tutor being in their space
Do you have to be a “tech” person to do online sessions?
No. And please don’t let your fears of technology keep your child from getting the academic support they need. Most students are much more capable with technology than their parents expect them to be. Our easy-to-use, secure, online learning platform allows the tutor and student to see and hear each other, share websites and files, annotate documents, collaborate on virtual whiteboards, and review saved screenshots later. Within one to two sessions most students are learning online like they’ve been doing it their whole lives!
What equipment do I need for online sessions?
Our secure, online learning platform is quick and easy to use. Students can participate on a desktop computer or laptop from anywhere they have a stable internet connection (2.0 Mbps +). The software is supported for Windows and Mac. Students follow a one click download in advance of their first session, and then simply click the icon on their desktop to join future sessions. Alternatively, they can log in to sessions through their browser (we recommend Google Chrome). Many students like to use a headset or earbuds with a microphone. We don’t recommend using a tablet or phone for online sessions, as they do not offer an optimal tutoring experience.
What kinds of things do tutors do?
Do tutors “do” homework?
How will I know tutoring is working?
How are your tutors selected?
Our tutors are hand-picked to ensure that every student is learning from a qualified subject-matter expert, who is up to date with the provincial curriculum. Tutors undergo extensive interviews and are subjected to a thorough background screening, including a locally obtained vulnerable person police check. We look for previous teaching experience, demonstrated expertise in their subject area, excellent communication skills, a positive, empowering approach to teaching, and a friendly, patient demeanour.
What is your “tutor match” guarantee?
Will I get the same tutor every time?
Do you work with a student’s school or teachers?
Do your tutors work with students with learning difficulties?
I home school my child. Can you help me?
Do you conduct an initial assessment of students?
Do you use your own curriculum for 1-to-1 tutoring?
How do I sign-up for tutoring?
How much does tutoring cost?
1-to-1 tutoring and academic coaching (in-person and online) is $49 per hour. Specialized tutoring may incur premium charges. Small group sessions are as advertised in the most current schedule.
What forms of payment do you accept?
We accept Visa, MasterCard, and other credit cards. We also accept e-transfers. Payment is due for all sessions in advance.
What if I am late for a session?
What if I need to cancel a session?
You can cancel or reschedule a 1-to-1 tutoring or academic coaching session, with no penalty, with 24 hours’ or more notice. Sessions cancelled with less than 24 hours’ notice are considered a late cancellation, and no refund or credit will be given. This applies even in the case of illness. No refund or credit will be given for unused group sessions.
How does inclement weather affect scheduled sessions?
Is tutoring tax deductible or covered by health insurance?
What if I’m looking for tutoring not listed on your website?
I think my child may have learning or attention issues. Do you provide psycho-educational assessments?
How are you different from other tutoring companies?
So many ways! First, we’re family owned! Unlike big tutoring services that focus exclusively on delivering content (and often making money on company owned curriculum), we believe effective tutoring starts with building confidence. Our tutors are experienced teachers who approach students knowing they’re successful, resourceful and hopeful. We don’t see weaknesses or deficits – we see strengths and competencies that students can build on to help achieve their academic and personal goals. When a student sees themselves as a resourceful person who has experienced new things and developed new skills in the past, they believe in their own abilities to build on past successes and learn new processes and subject matter. This heightened confidence helps students master content and skills not yet learned and become independent learners. We also don’t ask families to do unnecessary, expensive assessments and we don’t require families to commit to a minimum number of sessions.
Who do I contact if I have questions or concerns?
Please contact us toll free at 1-833-STUDY-UP or email us at firstname.lastname@example.org.
How do I become a tutor?
Our tutors find their work with students highly rewarding. We encourage applications from individuals with a broad range of knowledge and teaching experience in core subjects in the Ontario curriculum, from kindergarten through Grade 12. You must have a related degree and be passionate about building students’ confidence, curiosity and independence. Specialized training and certifications will also be of interest. Our tutors are kind, empathetic, patient, positive, organized, reliable, and have excellent communication skills, and a good sense of humour. Since the right tutor is different for every student, we are interested in a variety of personality types and teaching styles. For more information or to apply, please email us at email@example.com.